Can I pick-up from your warehouse?
Pickups can be organised from the distribution warehouses, (please note if several different products being ordered, then pickup will from different locations) but due to COVID19, they are restrictions. Since our warehouses are located across Sydney, Melbourne and Brisbane metro areas. Phone 1300 707 022 or email us at [email protected]
Do you deliver to anywhere in Australia?
We can deliver Australia wide subject to item chosen, it is advisable to enquire on 1300 707 022 or [email protected]
to get a freight quote. For delivery via Lift access, we will require lift size *Height *Width*Depth and also lift door opening *Height*Width. If items over 25kg, delivery personal will require customers assistance to unload due to OH&S laws.
*PLEASE NOTE: Delivery & Assembly Services, during COVID-19, in some States-Areas may be restricted by local Govt, however Contactless Delivery Drop-Off may be permitted, please call 1300707022 or email [email protected] to confirm.
Do you offer international shipping?
No, we do not sell outside of Australia.
Do you ship to PO boxes?
We do not ship to post box address.
How will my goods be shipped?
We use various couriers, subject to different products ordered from several suppliers, a multiple delivery will be expected i.e when flat pack or assembled items, our supply chain might deliver directly where installation or flat pack is required.
How long will it take to receive my order?
If items are in stock usually 3-7 working days for Metro areas and Interstate could be slightly longer up to 7-14 working days.
Is there shipping cost on all products?
Most products have shipping cost; however, some products have free shipping to Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth metro areas.
I have received my item, but it is damaged, what do I do?
What if I am not at home when you deliver my goods?
We will contact you prior to delivery and confirm delivery date with you – at that point you can advise location for your goods to be left in a safe place if unattended.