Our delivery service is during business hours Monday to Friday excluding public holidays.
The goods will only be dispatched until full payment has been received and cleared. Usually within 3 to 7 business working days subject to stock, back orders and availability. In the event that we are unable to supply the goods or expecting long delays we will inform you as soon as possible. A full refund will be given where you have already paid for the goods.
If you order multiple items from our website, you may receive multiple deliveries shipped by multiple freight carriers as items may be sent from different supplier warehouse locations.
Any date and time indicated by the company for delivery is an estimate only and, whilst every effort will be made to deliver on time, the company will not be liable for the consequences of any delay.
Upon arrival of your package, please inspect to confirm all items are included and note any damage to the box as well as any damage to the item itself. If you feel that the damage to an item or a box is too severe please refuse the package. There is no need to refuse all delivered packages if most are in good condition.
The customer shall be required to notify the seller of any delivery damages or shortages or faulty goods within 48 hours of delivery, if a customer fails to notify the seller of any delivery damages or shortages or faulty goods within this time frame, the customer shall be deemed to have accepted delivery of all products in good condition.
You may be required to send us images of the damage or faulty parts for further assessment. The company will give you the option to arrange a replacement for part/whole of the item, or provide you with a refund. Any refund is made back to the payment option you chose with your original order. Please do not attempt to return the items before speaking with the company as you may be responsible for any associate expenses.